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Now offering free shipping on all orders! See details.
Now offering free shipping on all orders! See details.
About Contact Shipping Returns FAQ

Shipping

FREE GROUND SHIPPING

  • Available for orders shipped to addresses in the lower 48 U.S. states.
  • Orders ship within 1–2 business days unless otherwise noted on the product page.
  • Delivery typically takes 2–5 business days, depending on the destination.
  • Deliveries to remote areas, U.S. territories, P.O. boxes, Hawaii, Alaska, and military addresses may take longer.

FREE FREIGHT SHIPPING
Eligibility

  • Available for orders within the contiguous U.S. (lower 48 states).
  • For Hawaii, Alaska, Puerto Rico, and remote areas, freight charges will be quoted per order. Request a quote before ordering, or we’ll contact you with the rate after purchase.

Shipping & Delivery

  • Orders ship within 1–5 business days unless stated otherwise.
  • Deliveries are curbside only and require an adult signature.
  • Additional fees may apply for liftgate services, inside deliveries, or deliveries to limited-access areas. These services will be billed directly to the recipient if requested.

Important Freight Delivery Information

  1. Curbside Delivery Requirements
    • Delivery is made via an 18-wheeler truck. Please be present to receive and sign for the shipment.
  2. Inspecting Your Delivery
    • Visible Damage: Refuse delivery if damage is obvious, and we’ll reship at no extra charge. Alternatively, accept the shipment and note "DAMAGED" on the receipt.
    • Shortages: Verify all pieces and note "SHORTAGE" on the receipt if items are missing.
    • Always take photos of the signed Bill of Lading (BOL) for your records.

If Your Freight Shipment is Damaged or Items Are Missing

  • Document the issue by noting it on the Bill of Lading (e.g., “missing 3 pieces,” “holes in packaging”).
  • Retain the packaging for inspection.
  • Contact us within 1 business day with photos of the damage and packaging.

We’ll work with you to resolve any issues promptly.

PAID EXPEDITED SHIPPING

  • Available for select items. Rates and delivery estimates can be viewed at checkout or by contacting us directly.
  • Orders ship via FedEx, UPS, or USPS.
  • Orders placed by 12 PM EST ship the same day. Orders placed after this time ship the next business day.
  • Expedited shipping is available Monday–Friday only.
  • Fees for expedited shipping are non-refundable if the item is returned.

PAID INTERNATIONAL SHIPPING

  • We ship to select international regions via DHL, USPS, FedEx, or UPS.
  • Shipping rates and delivery times are calculated at checkout. Orders typically ship within 1–5 business days, unless noted otherwise.
  • International shipping is limited to select products.
    • Taxes, duties, and tariffs are the responsibility of the customer.
    • Customs values cannot be adjusted.

SHIPPING NOTES

  • Orders ship on business days only (excludes weekends and major U.S. holidays).
  • We may choose the most efficient carrier for your order.
  • Orders over a certain amount may require a direct signature. If no one is available, the carrier will reattempt delivery.
  • Shipping and delivery dates are estimates, not guarantees.
  • Delays may occur due to backorders, weather, or unforeseen events.
  • Major carriers have suspended service guarantees, so expedited shipping fees are non-refundable if delivery is delayed.

SHIPPING DAMAGE

  • Report any shipping damage to Customer Service within 1 business day of delivery. Provide photos of the damage and packaging for faster resolution.