Free Ground Shipping
- Available for the lower 48 U.S. states
- Orders ship in 1–2 business days, unless noted on the product page
- Delivery takes 2–10 business days, depending on location
- Shipping hours: Monday–Friday, 8 AM – 5 PM EST
- Daily shipping cutoff: 12 PM EST (excludes freight)
- Not available for P.O. boxes, military addresses, AK, HI, or U.S. territories
Free Freight Shipping:
- Available for large/heavy items shipping to the lower 48 states
- AK, HI, PR, and remote areas: Freight charges apply—request a quote, or we’ll contact you post-purchase
- Ships within 1–5 business days, unless noted on the product page
- Curbside delivery only – requires adult signature
- Additional charges apply for reconsignment, liftgate, inside delivery, or limited access
Freight Delivery Instructions:
- Delivery is by 18-wheeler truck—someone must be present to sign
- Inspect on arrival:
- If damaged, refuse delivery or write "DAMAGED" on the receipt
- If items are missing, write "SHORTAGE" on the receipt
- Take photos of the signed Bill of Lading (BOL)
- Report issues within 1 business day with photos
Expedited Shipping (Paid):
- Available on select items
- Orders ship via FedEx, UPS, or USPS
- Orders placed by 12 PM EST ship same day; otherwise, next business day
- Weekday shipping only; non-refundable if returned
- Carrier delays may occur—delivery times are not guaranteed
International Shipping (Paid):
- Available to select regions
- Ships via DHL, FedEx, UPS, or USPS
- Rates/times calculated at checkout
- Duties and taxes are the customer’s responsibility
- Customs values cannot be adjusted
General Shipping Notes:
- Ships on business days only (excludes weekends & holidays)
- Carrier may vary depending on the item and destination
- Some orders require a signature upon delivery
- All delivery timelines are estimates, not guarantees
- Weather, backorders, or carrier delays may impact timelines
Reporting Shipping Damage:
- Report damage within 1 business day
- Include photos of the item and packaging
- We’ll assist with a fast resolution