Our 30-day money-back guarantee covers all products. All Vita Filters branded products include a Limited 12-Month Warranty. This Warranty covers quality in the manufacturing or defects in materials of your Vita Filters drinking water filter system, except as shown below.
For how long?
This Warranty lasts 365 days from the purchased date by a consumer "Warranty Period."
What isn't covered
This Warranty doesn't cover filter cartridges & any products that weren't installed in compliance with the instructions or that have been incorrectly operated or abused. Also, it doesn't cover consequential or incidental damages caused by the product's failure. Finally, this Warranty's voided if the product is utilized with parts that aren't genuine Vita Filters parts. This includes but isn't limited to replacement filters, faucets, and valves.
What will Vita Filters do?
We will replace the defective part of the covered product and send it to you with instructions for installation upon payment for shipping & handling per incident.